Privacy policy

We respect your privacy and are committed to protecting the confidentiality of your personal data. The purpose of this privacy policy is to describe how the personal data we collect or hold is used and to whom this data may be disclosed. This includes the various ways in which you interact with us, through our website, a social network, by telephone, email or in person.

The use of data is strictly limited to the services we provide.

All our employees are informed of our privacy policy and undertake to comply with it.

The processing of personal data is subject to the applicable data protection legislation in force in Switzerland, in particular the new Swiss Data Protection Act (hereinafter “nLPD”).

Data collection

We collect information about you solely for the purpose of carrying out the mandate you have given us. This may include information such as your name, e-mail address, home address, telephone number, date of birth and any other information required to provide our services.

Use of data

We only use your data to carry out our mandate and only process it in a way that is compatible with the purpose for which it was collected. We do not use your personal data collected to offer new products and services or to pass it on to other service providers for commercial use.

Recruitment

In order to respond to an unsolicited application or to follow up on a job offer, we collect your personal information such as your identity and contact details and any other information contained in the documents you send us directly.

In addition, we may work with a number of agencies or dedicated platforms. Your personal data submitted in this context will be processed in accordance with their own privacy policies.

Once the position has been filled, we delete the data of unsuccessful candidates.

Communication of data

We do not sell or exchange your personal information with third parties. We may share your information with third parties only in order to comply with applicable laws and regulations, to respond to legal requests or, in all other cases, with your consent.

Your data may be communicated to organizations abroad, in particular banks. In this case, we comply with the applicable rules and take the necessary precautions to prevent the transfer of personal data to a country that does not have adequate legal data protection.

Data security

We implement a variety of strict organizational and technical measures to maintain the security of your data. We take reasonable and appropriate measures to maintain the confidentiality and integrity of your data and to prevent unauthorized use or disclosure of the data in accordance with the nLPD. Your personal information is held on secure networks and is only accessible by a limited number of people with special access rights to these systems. We use an IT service provider to periodically back up our data. The data transmitted to the latter is secured with an encryption key and temporarily stored on servers in Switzerland.

Data retention period

We keep personal data for as long as necessary to fulfil the purposes for which it was collected, in accordance with the law and the provisions of this privacy policy. Certain data (accounting books and documents, annual reports and accounts) are kept for ten years, as required by law.

Your rights

You have the right to request a copy of your personal information held by us, to request the correction of any errors in that information and to request the deletion of that information.

Cookies

We use cookies for the language preferences necessary for the proper functioning of our site. Our site uses the Matomo web analysis platform to track data, which is anonymized and stored on servers in Switzerland. The data collected is used to obtain statistics on visits, page views and browsers used. You can choose to block this tracking by deactivating all cookies via your browser settings.

Consent

By using our site, you consent to our online privacy policy.

Applicable law and place of jurisdiction

This privacy policy is governed by Swiss law.

The place of jurisdiction is Geneva.

Updates to the privacy policy

Our privacy policy may be updated from time to time. Any changes will be published on this page.

In the event of any contradiction, the French version of this privacy policy shall prevail.

This privacy policy was last modified on November 9th, 2023.

Contacting us

If you have any questions about our privacy policy, please contact us at the following address :

3:21 Services SA
Boulevard des Philosophes 17
1205 Geneva
3-21@3-21services.com